Skip to product menu
close
EXPLORE ALL PRODUCTS

Sales

 
CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
NEW
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
NEW
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Suites
Projects Plus

Unified project management platform for intelligent, data-driven work.

Projects Plus

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT
 
CRM Plus

Unified platform to deliver top-notch customer experience.

Try now
CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

Try now
Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

Try now
Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

Try now
People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

Try now
Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

Try now
Marketing Plus
 
Projects Plus

Unified project management platform for intelligent, data-driven work.

Try now
Projects Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Marketplace
Skip to main content

The ABCDEFG of effective learning

  • Last Updated : October 24, 2023
  • 106 Views
  • 5 Min Read
Illustration of a female executive studying on her laptop by watching a video and taking notes

In our previous blog post, we touched upon the importance of upskilling in today's era of AI. We wrote, "Even when AI wasn't a threat, it was only employees who kept themselves updated about the advancements in their respective industries and continuously tried to innovate and improve who excelled in their jobs."

The only way you can keep yourself updated or try to innovate and improve is by always learning something new, whether it's a minor tidbit or a helpful skill. But how does one learn things such that the knowledge or skill sticks well and yields results? That's exactly what we'll be looking at in this article.

Admit ignorance

The first and most important rule of learning is that you must go in with an "I know something, but my knowledge is still limited" mindset. As clichéd as it might sound, the known is a drop, and the unknown is truly an ocean. It isn't possible or even expected of someone to know everything there is about a field or a topic. However, when it comes to the workplace, one is expected to try to learn and apply new things in their work. Therefore, it's vital to have that "there'll always be more to learn and explore" attitude in order to keep learning.

Similarly, never hesitate to ask questions, whether they're silly or major. It's better to get questions out and cleared instead of wondering what the answers could be. If you don't know, you don't know. There's no shame in admitting it. This might sound a bit too philosophical, but in a roundabout way, humility is the stepping stone to knowledge.

Be constantly curious

One factor that's been behind some of the best of inventions and the most path-breaking of discoveries is the curiosity of human beings. In fact, it wouldn't be an exaggeration to say that humans' innate curiosity is what gave birth to science. So be curious about things that matter in the workplace and those that matter the most generally. Why is a product designed in a particular way? Why is a certain framework used for development? What are the most common challenges that customers face in a particular area?

The questions are just endless! And the more questions you ask, the more knowledge you gain. So yes. Be constantly curious. Maybe curiosity kills the cat, but it's also what keeps humanity's progress alive.

Cultivate discipline

This next tip is most pertinent when it comes to learning a new skill. The importance of this tip becomes clearer when you look at the four stages of competence defined in psychology.

Image courtesy:TyIzaeL, CC BY-SA 4.0, via Wikimedia Commons

To get from Unconscious Incompetence—the state of not needing or knowing the value of a skill—to Unconscious Competence and becoming a master of a skill, it takes time, effort, and, most importantly, discipline. Of course, there's always going to be a prodigy who will be able to achieve it in a shorter span of time, but hey, exceptions can't be taken as examples, right? That's the reason you must cultivate discipline.

Create a daily routine. Fix a time slot and duration for practicing the skill, whether it's public speaking, learning a new programming language, or playing an instrument. Consistent, daily practice is the only proven way to achieve mastery in any skill. Through regular practice, conscious efforts in a skill turn into muscle memory and become second nature over time.

To go one step ahead, see if you can employ some form of gamification in the learning process so that the activity itself becomes more fun and something you look forward to doing. Having a learning partner is also a good idea!

Do things differently

If you're used to doing things a certain way, try changing it up once in a while to see if there's a difference. Obviously, this tip doesn't apply to critical processes that impact stakeholders, so please don't treat this as advice that can be applied everywhere. Take A/B testing for a website, for instance. A process or component like this is the right candidate for such experiments because it helps you learn something new while also not bringing things to a standstill if something goes wrong. Identify such processes and perform your experiments in them.

Doing old things in new ways could provide new lessons and help you come up with better techniques to save time and effort. By doing so, you gain a deeper understanding of how things truly work.

Educate others to learn more

The beauty of knowledge is that the more you share it, the bigger it grows. Firstly, the recipient of that knowledge obviously becomes more knowledgeable. Secondly, when the recipient processes it through the lens of her experience, she might come up with fresh perspectives that are eye-opening to the teacher. In such cases, knowledge-sharing becomes more of a knowledge exchange. So give more knowledge to receive more knowledge.

However, one key aspect here is that just like we mentioned in the first tip, we must share knowledge with humility. That level of openness makes others want to learn from you and also freely and openly share their own knowledge.

Find resources proactively

Back when the Internet didn't exist, most learning was confined to specific physical spaces like schools, universities, and libraries. The spread of the Internet today has made knowledge more accessible for everyone across the world, right from the comfort of their homes. All one needs is a device like a PC or a smartphone and a good Internet connection. The number of books you can read freely and the kind of peer-to-peer knowledge sharing platforms you can be part of today is just astounding. YouTube, Google, Quora and most social media platforms are great avenues for learning new things and talking to subject experts—and the best part is that they're all free to access.

If you have the means to pay and learn, platforms such as Udemy and Coursera are right there. And they provide a wide range of courses, from music to digital marketing to programming and even genetics!

In a nutshell, gone are the days when access to knowledge came with certain conditions and challenges. Gaining knowledge is much easier today, and the ones who start early and maintain consistency in this journey stand to reap more benefits.

Go as broad as you go deep

There are two types of learners: 1. Those who pick one area and fathom its depths, and 2. those who pick various areas and attain a reasonable level of expertise in all. In the workplace, you'll primarily be expected to be a Type 1 learner/executive. However, it can do you a lot of good if you try to be a Type 2 learner, especially if you work in a customer-facing role.

So take an interest in learning about what your colleagues in other functions/departments do. This will provide you with more insight into how internal processes affect the customer experience, as well as ideas for how your own function can be improved.

To sum up, acquiring new knowledge and applying it in one's work or life is the only way to be constantly improving and gaining confidence in one's own capabilities. We hope our article provided you with some useful guidelines on how to achieve it. Are there any other techniques or habits that you follow to be an effective learner? Feel free to share them in the comments.

Related Topics

Leave a Reply

Your email address will not be published. Required fields are marked

By submitting this form, you agree to the processing of personal data according to our Privacy Policy.

You may also like