Empowerment

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  1.3K views|3 min read

  The melange of emotions in customer service

  EmpowermentMission
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  1.5K views|3 min read

  Create and curate an effective Knowledge Base

  SupportEmpowerment
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  2.1K views|3 min read

  Gamification in customer service and how to do it right

  EmpowermentStrategy
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  1.1K views|3 min read

  Your customer service toolbox: How to pick the right tools

  SupportEmpowermentOperationsTechnology
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  1.0K views|2 min read

  The three C’s to training your agents effectively

  SupportCultureEmpowermentTraining
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  890 views|3 min read

  Bridge the gaps to your ideal customer conversation

  SupportEmpowerment
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  2.6K views|6 min read

  Right or wrong; to rude customers, with respect

  SupportCultureEmpowerment